March 30, 2020
At Fontaine Family Team we continue to be mindful and proactive regarding our business practices and COVID-19. We remain committed to our clients, team, and community and are doing the following for the well-being, health and safety of all.
WHEN PREPARING TO VIEW A HOME
WHEN VIEWING A HOME
ADDITIONAL IMPORTANT INFORMATION
WE ARE HERE FOR YOU! Please do not hesitate to reach out if you have any questions or concerns.
207-784-3800 Auburn or 207-289-3830 Scarborough
March 26, 2020
The Commissioner of Maine's Department of Economic and Community Development has made the determination that real estate services are "essential business" and can continue with the following restrictions in place:
March 19, 2020
We are open for business and have taken proactive measures to prevent the spread of the virus.
We want you to know that we’ve been thinking about you, our employees, and our team, and everyone else in our family during these times regarding Covid-19. Your health is our top priority above everything. We’ve made some changes on how we operate with the goal of continuing to deliver the same world class service we’ve been known to offer, while reducing any public health risks.
We have been following guidelines set by the Maine CDC for recommended operations including more frequent cleaning and more attention to disinfecting and cleanliness for everyone’s safety, our clients, customers, staff and agents.
· Buyer agents and Buyers will apply hand sanitizer at entryway of home before showing.
· Safe distance will be maintained between each person.
· Agents ask home sellers to leave hand sanitizer at entrance for extra precaution.
You can count on the Fontaine Family Team to be understanding of your needs and to customize a plan that fits you personally.
Brenda Fontaine, Broker/Owner
Following the guidance of our local and national experts, we have suspended the practice of traditional open houses and showings until further notice. However, we remain especially committed to our clients to allow the ability to show your home to prospective buyers. We have implemented other solutions such as virtual (live streaming) open houses and video showings. When we have a buyer that wants to see your home in person, we have adopted the following best practices during these showings to ensure that your home remains as safe as possible:
We still have sellers who need to sell and buyers who need to buy despite the COVID-19 pandemic. We are still open for business while taking precautions with our protocol for safety, smart marketing, virtual showings, Facebook live open houses, and more. We’re still here to help you if you need us and can respond to your calls 8am -8pm, seven days a week.
If you have any questions or concerns, please do not hesitate to contact your agent. If you're not currently working with an agent, click here to contact us, and we will return your message as quickly as possible.
The health, safety and welfare of each member of our team, their families and our clients is always our top priority. As a result, we've been closely monitoring the outbreak of COVID-19 in order to make the necessary decisions regarding our operations. It is an unprecedented situation, so as we navigate the next couple of weeks our response may change. The situation surrounding the COVID-19 coronavirus continues to evolve, so we find it imperative to take extra precautions to ensure the ongoing safety of our team and our clients.
Rest assured that we are working closely with our agents to ensure that we are able to conduct all real estate business with as little interruption in service as possible. We enacted new procedures and best practices for conducting showings, open houses, closings, and other in-person transactions. We're thankful for the technology we have available today, as much of our business can be done virtually with email, electronic signature programs and web conferencing.